Responsible for providing exceptional Guest Service while administering professional facials, waxing services and an array of body treatments; Must have thorough knowledge of the skin and have excellent facial massage and skin extraction techniques as well as possess excellent cleanliness and sanitation practices. Responsibilities : * Provide consistent and professional facial and body treatments in accordance with Tenaya Stone Spa protocols and accepted certification practices * Ability to effectively perform all spa treatments and services as defined by the position being performed * Properly care for equipment and use proper amounts of products to be cost effective * Must uphold the standards of sanitation and sterilization as directed by law and Tenaya Stone Spa's policies and procedure * Perform prep work and properly clean and restock room as required * Actively promote spa, treatments, services, merchandise, and programs while meeting goals * Handle Guests questions and concerns professionally and courteously * Provide courteous, accurate, and prompt responses to Guests' requests to ensure Guest satisfaction * Attend mandatory training to maintain knowledge of current spa policies, procedures, and trends * Must be able to perform all esthetic treatments offered by Resort spa * Additional leadership opportunities may be available that would require completion of an additional practical assessment Basic Qualifications : * You must be at least 18 years of age to be considered for this role * Must currently hold and maintain state Esthetician license (with State of California) * Previous experience in a spa or hotel environment * Ability to handle difficult/sensitive situations independently, while confidently utilizing service recovery methods * Possess complete knowledge of all services and products while educating Guests * Strong verbal communication skills * Must have enthusiasm and possess excellent guest service skills * Receptive to special requests and proactive in anticipating Guests needs * Knowledgeable about The Disneyland ® Resort and surrounding area Preferred Qualifications: * Previous leadership experience in a spa environment * Basic computer knowledge Additional Information : SCHEDULE AVAILABILTY Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. Casual Regular Cast Members must be available to work Friday evenings/Saturday/Sundays and all peak seasons, as well as available to work all holidays. SUBMITTING YOUR APPLICATION After clicking " Apply Now " below, the employment application will open in a new window. Please complete ALL pages of the application by clicking " Next " on each page, then " Submit " on the final page Keyword: DLR Casting, dlrcasting, Disneyland Resort Casting Hourly Jobs, DLRSpa, DLR Spa, DLRResortRoles, DLR Resort Roles The pay rate for this role in California is $21.13 per hour, plus commission and gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: ( .
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